Delivery Information 2022
|Royal Mail UK 2nd Class on orders £10 and over||FREE|
|Royal Mail UK 2nd Class on orders under £10||£1.30|
|Royal Mail UK 1st Class||£1.80|
|Royal Mail UK 1st Class on orders £50 and over||FREE|
Royal Mail industrial action, 2022
The Communication Workers Union (CWU) at Royal Mail and Parcelforce have called on their members who collect, sort and deliver to take strike action on the following dates:
Wednesday 30th November
Thursday 1st December
Friday 9th December
Sunday 11th December
Wednesday 14th December
Thursday 15th December
Orders placed before, during and after these days will be affected by the strike action. We are taking every step to minimise disruption and apologise for any inconvenience.
- When will you dispatch my order?
Once your order has been placed and accepted we will print and dispatch within 24 hours. If you order before midday we will aim (but not guarantee) to send it the same day.
Our dispatch days are Monday - Friday. Excluding bank holidays.
Polite note; if you place an order after midday on Friday it will be dispatched the following Monday.
- Where is my order?
Our free standard 2nd class delivery can take up to 5 working days to arrive after a dispatch email has been sent. A working day is Monday - Friday so doesn't not include weekends.
If you have not received your order within a week of it being dispatched, please email us via the Contact Us page or at firstname.lastname@example.org
Polite note for seasonal orders: During December we notice that the Royal Mail occasionally do not meet their delivery aims due to the volume of mail they process. It is a rare occasion, but items can take a few extra days to arrive which unfortunately is out of our control. We urge you to contact us if your order is late and we understand the frustration however, please be kind - we are only human and we will always do our upmost to help.
- Can I have free postage on my order?
We offer free standard 2nd class post on all orders over £10. Orders over £50 will be sent 1st class.
- Do you deliver outside of the United Kingdom?
We deliver to the UK and the Republic of Ireland. Please note, customs and duties charges are payable by the customer.