We aim to process, print and dispatch orders within 24 hours
|Royal Mail UK 2nd Class on orders £5 and over||3-5 working days||FREE|
|Royal Mail UK 2nd Class on orders under £5||3-5 working days||0.99p|
|Royal Mail UK 1st Class||1-2 working days||£1.35|
|Royal Mail UK 1st Class on orders £50 and over||1-2 working days||FREE|
- When will you dispatch my order?
Once your order has been placed and accepted we will print and dispatch within 24 hours. If you order before midday we will aim (but not guarantee) to send it the same day.
Our dispatch days are Monday - Friday. Excluding bank holidays.
Polite note; if you place an order after midday on Friday it will be dispatched the following Monday.
- When will I receive my order?
Please see the table above for estimated delivery times for your chosen delivery method. These are guidelines given by The Royal Mail and not a guaranteed delivery. The Royal Mail say they meet their delivery aim 93% of the time, the other 7% can take a few extra days.
- Where is my order?
Our free standard 2nd class delivery can take up to 5 working days to arrive after a dispatch email has been sent. A working day is Monday - Friday so doesn't not include weekends.
If you have not received your order within a week of it being dispatched, please email us via the Contact Us page or at firstname.lastname@example.org
Polite note for seasonal orders: During December we notice that the Royal Mail occasionally do not meet their delivery aims due to the volume of mail they process. It is a rare occasion, but items can take a few extra days to arrive which unfortunately is out of our control. We urge you to contact us if your order is late and we understand the frustration however, please be kind - we are only human and we will always do our upmost to help.
- Can I have free postage on my order?
We offer free standard 2nd class post on all orders over £5. Orders over £50 will be sent 1st class.
- Do you deliver outside of the United Kingdom?
Unfortunately, at present, we are unable to ship outside of the Untied Kingdom.